I purchase many items from this website for our staff during their bereavements. I never knew until these 2 back to back orders that the person receiving it did not get a card or something showing who the sender was. I always write something thinking it will be included in the delivery and come to find out they don't get that. Thank goodness i called both recipients to tell them it was from us. This needs to be corrected. It is the only thing that kept me from giving you 5 stars.
It was a excellent choice and it really encompassed the memory of the lost love one
Hello,
Thank you for taking the time to leave us a review. We love to hear how our trees and plants bring special memories of lost loved ones. We hope that it continues to bring happiness to your recipient.
We look forward to serving you again in the future.
Have a great day!
Janelle
We sent this to our friend and her family, after the passing of their beloved mother. The family loved the idea and were very touched by the gift. Excellent choice for people who wish to purchase something "earth friendly". The only downfall was the shipping. It took longer than anticipated and arrived a little weary from the extra shipping time and the heat!
Dear Marie-
Thank you for your recent purchase. We appreciate your business.
We send our thoughts and prayers to your friend during this difficult time of grief and sorrow. Your mother is the woman that loved you first and loved you most. She nurtured you and guided you through all of her life and she will continue to be with you, in heart for the rest of yours. Remember she taught you to be strong because she knew one day you would have to be when she was no longer here to tell you. May this Southern Magnolia's beauty remind you of your mother and the beautiful memories you shared. We hope this tree will become a living memorial to a wonderful woman for generations to come and it become the beacon of love.
We understand that in our best efforts to prepare the tree for shipping, somethings are sometimes out of our control. We apologize for the delay in shipping but we are certain that the tree should continue to thrive after unpackaging, adding some water, sun and replanting. We do in fact offer a guarantee on our products if there are any issues.
All the best,
Maleena
The Magnolia tree came a day late and delivered to the wrong address, but my niece stated it was still in good condition. She really loved the engraved tag and holder. I love the planting of a tree for loved ones passed. Thank you.
Dear Angela-
Thank you for your recent review. We appreciate your business.
We appreciate your feedback in reference to the delivery and I apologize on behalf of them for the mishap. I am however, very glad to hear that our extra care and attention to each plant prior to it leaving our family farm proves to serve well in times such as these. We hope that this living memorial will assist your niece in constructive way to help with her healing process. Planting a tree in memory will last for many years, even decades and will allow life to continue to grow. May she send her dreams high up with the branches and grow her roots down deep as a reminder to stay strong.
Warmly,
Maleena
I have been sending these and they are always well received. My friends have told me that this is the best condolence they received and they love that it will continue to make them smile when thinking of their loved one.My frustration lies in the note we get to write to them. Look how long that I can write this review. We, as givers, need a little more space to write our note. If we do this as a group gift I have to use initials and can barely write a proper condolence.Please adjust the amount of space, that is the only reason I can't give a 5 star. Thank you.
Dear Connie -
Thank you for your business, we appreciate your feedback.
We are very honored that we are a top choice for your thoughtful gifts to spread kindness, comfort and a small amount of joy.
With your feedback we will definitely go to our website developer and request to see if extending that character limit on the gift card message can be done, with our newly revamped website. In the meantime, just for your reference you can always reply to the automatic message of "your order confirmation" and your personal customer service representative will gladly change the message to anything you would like.
We surely look forward to serving you again in the future.
Kindest regards,
Maleena
In Memory Southern Magnolia Tree
I sent the In Memory Southern Magnolia Tree (lg) to a dear friend who lost her sister to Covid. It was my first time using the Seeds of Life website and ordering on line was convenient and easy. My friend received the tree in 5 days and I was sent regular tracking updates which I appreciated. I have not seen my gift but my friend indicated the it arrived beautifully packaged and in good condition. She said it was one of the nicest gifts she received. However I was disappointed to hear that it arrived without any blossoms/flowers. For that reason I give it 4 stars instead of 5. I realize that it was probably due to mid March delivery but was hoping for it to look more like the photo on website. However, I would definitively use Seeds of Life again.
I have ordered from Seeds of Life many times, and those who receive them are always so impressed and grateful for the sentiment -- however, this time around I received a picture from the recipient and thought the tree looked rather sparse - nothing like the picture on the website. I expected a more robust magnolia tree.
Hello,
I am sorry that the tree was not as expected. Our Magnolia Trees will have their new Spring flush within the next month. We will be happy to send you another tree in April. Please send me your address, and I will get you into the system to receive another one in April. Again, I am sorry that you were not happy with the tree.
Janelle
I love the idea of a tree in memory of a loved one. It was easy to place the order and delivered VERY quickly. My friend loved the gift. I would definitely recommend.
The tree did not arrive in time for the funeral but the next day.(which was unfortunate but I assume that was fedex) I had the recipients send me a photo and was a little disappointed the top leaves were yellow and they had spelled the name of the deceased person on the tag wrong. However I gave them 4 star rating because their customer service was excellent .The people I spoke with were very polite understanding and told me they would replace the name tag. I would definitely like to order from them again since I like their trees