Enduring Oak Remembrance Gift
Watering; Water tree deeply once a week Sun: Full sun Pruning: Prune to remove dead, diseased and interfering limbs, in early spring.
When planting your oak tree, select an area with full sun and allow at least 20 feet in each direction, to avoid buildings or powerlines. Dig a hole twice the size of the root ball, fill hole with soil, and water the tree deeply. Mulch can be added.
During fall and winter Oak Trees will enter its dormant state. During this time most of the leaves will fall off and the stem will turn brown. The roots of your Oak will continue to grow during this time.
Potting & Container
Oak trees can be kept potted for about 3-4 years. Oak trees will need to be planted into the ground. Increase your pot size as needed. Insure you use well-drained soil and water thoroughly.
I am so sorry that you were disappointed. I know that you put a lot of thought into the purchase of this special gift, and I am saddened to know we didn’t meet your expectations. We take great pride in our products and our customer satisfaction.
We guarantee all our products sent within the previous six months. I am so sorry that you didn’t feel comfortable to contact us directly to allow us to make this right. Our professional staff will also strive to answer any questions to ensure the successful growing experience with our legacy.
However, I welcome you to please contact the office directly and speak with one of our customer service specialists. Anyone of our team members will be happy to further discuss the details and send a replacement. We want to ensure your recipient receives the quality product you expected, and we are somehow able to re-earn your trust.
Seeds of Life
I am so very sorry, you were initially disappointed in the product that was received. I know that you put a lot of thought into this gift and wanted the recipient to receive the size tree you had intended and paid for.
These trees tend to have a variation of size from 3-4 foot. I again apologize that they must have received the shorter size. We encourage all of our customers to contact as soon as possible, with any issues, concerns or questions.
However, after our customer service rep was able to speak with you, I want to thank you for allowing the opportunity to humbly try to make this right. We are in fact sending an additional tree, personally doing a quality check to ensure that it meets or exceeds the larger size .
We hope this effort will re-earn your trust.
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