Message not centered
Nora (Tennessee) • May 30th, 2026
Verified Customer
The cross and engraving are lovely but the message was not centered and that distracted from the overall message.
Good morning Nora,
Thank you for reaching out, and I’m truly sorry to hear that the message on your cross was not centered as expected. I understand how important the presentation is, especially for something so meaningful, and I apologize that this detail took away from your experience.We would be happy to make this right for you by sending a replacement.If you would like us to proceed, please let us know:
What you would like the engraving to say
The name and address where you would like the replacement sent
Once we have that information, I will persoanlly get a corrected cross prepared and shipped out as quickly as possible.Thank you again for bringing this to our attention, and we appreciate the opportunity to fix this for you.
Warm regards,
Janelle Seville
Thank you for reaching out, and I’m truly sorry to hear that the message on your cross was not centered as expected. I understand how important the presentation is, especially for something so meaningful, and I apologize that this detail took away from your experience.We would be happy to make this right for you by sending a replacement.If you would like us to proceed, please let us know:
What you would like the engraving to say
The name and address where you would like the replacement sent
Once we have that information, I will persoanlly get a corrected cross prepared and shipped out as quickly as possible.Thank you again for bringing this to our attention, and we appreciate the opportunity to fix this for you.
Warm regards,
Janelle Seville
Very Nice
Denise (Arizona USA) • March 11th, 2026
We’re very happy with the olive wood and engraving on the cross for a gift. I’d use Seeds of Life again!
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