Blue Spruce Memorial Tree
Watering: Water every 4-5 days, keeping the soil moist. Once the tree is established water only during dry spells. This tree is drought tolerant. Sun: Colorado Blue Spruce needs full sun. Pruning: The Blue Spruce does not need to be pruned.
Plant the Colorado Blue Spruce in a sunny location with moist, well-drained soil. Dig a hole that is as deep as the root ball and 2-3 times as wide. Once you place the tree in the hole, the top of the root ball should be leveled with surrounding soil. Fill the hole halfway with fill dirt, then add water to remove any air pockets in the soil. Finish filling the hole and water again.
The Colorado Blue Spruce is tolerant of cold weather. These trees also do not go dormant. Their growing processes simply slows down during this time.
Potting & Container
Blue Spruce Trees can be kept potted for a small period. It is recommended to plant into the ground. If you want to keep your tree potted for longer choose a pot that is 12-16 inches wider than the root ball of the tree. Water thoroughly.
I know that you put a lot of thought into this special memorial gift for your Aunt, and I apologize that it fell short of your expectations. I would like to first say that we send our thoughts, prayers and sincere condolences to your Aunt and your family during this difficult time of grief.
After looking into this order, we were able to confirm it was in fact delivered on 12/17. It does not require signature for the delivery, and with Fed Ex (our delivery partner) there is no location described in the confirmation of delivery. It could have mistakenly been delivered to an incorrect door, or sometimes even a neighbor. It does arrive in a tall slender box and can be overlooked.
However, I wanted to make this right for you and ensure your aunt received the tree you and Mike had ordered. I have sent a replacement tree out yesterday. Included in that replacement, I personally wrote a letter to Bonnie, explaining the mix-up and how your purest thoughts were there with this special memorial of your uncle and sent our condolences. You shall receive additional tracking information, and I will personally check on this for delivery. Maybe you can touch base with your aunt to confirm after we see that it says delivered.
Again, I know out of our control, but I want to truly apologize for the inconvenience and hope that we may have the opportunity to earn your trust and business in the future.
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