Ok if you have 2 weeks before funeral
While the product was beautiful according to recipient it was to arrive at the funeral home Monday and I paid for priority overnight to ensure. I had to re-route once shipping confirmed for arrival 2 days after the service to the son’s home. He received Thursday at his home (3 d at a after) not Monday at the funeral home which I paid over $50 extra in shipping to ensure. I would use again if I had 2 weeks to order, which very few do when it comes to funerals. Communication was terrible.
Hello Robin,
Thank you for your feedback, we understand that this should have been delivered in a timely manner, it was frustrating that your order was not delivered as expected. We do sincerely apologize, and that is not up to our standards. Please email me back, and we can make this right for you.
Again, our sincere apologies.
Janelle