My husband got me a lemon tree as a gift. Only 1 lemon grew and nothing since it looks like the tree is dead no is growing. I was very happy when I received this gift but very disappointed. I order a lot of plants from here and I never disappointed
Good afternoon,
We are sorry to hear that you are not happy with your lemon tree. We do want all of our customers to be happy. Can you please respond to this email, letting me know how long you have had your tree, what your address is, and also send me a picture?
Thank you,
Janelle
It was a thank you gift from my daughter. When it arrived it had webs and holes in the leaves. I reached out to Seeds of Life, and was asked to send pictures and she would contact. I wanted to know what to do to correct the issue. I did not receive a reply. I called again and was told I would get a call back but never have. I would not purchase from this company
Dear Donna-
I truly appreciate your feedback and thank you for letting us know how we can improve. We encourage everyone to reach out us to directly, to try and rectify any issues prior to the survey. You did this and unfortunately, we fell short on the follow up. This is not the expectations we have for our customer service representatives, and I apologize.
I am not sure if this has been resolved for you, however, I would be more than willing to send you a replacement Meyer Lemon tree. Your daughter really wanted something special and put a lot of thought into this special gift. We of course only want to provide top quality products that will thrive and grow for you.
Can you please verify your address so that I may get this processed?
Sincerely,
Maleena